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What is our Fair Wage Surcharge?

We politely decline tips at The Snug and instead include a 20% Fair Wage Surcharge on each check so that we can ensure all our staff earn a stable, livable, and equitable wage — no matter their position at the restaurant.

We know that you have plenty of options for where to spend your hard-earned money for lunch, dinner, or simply a cocktail or two. We are humbled that you picked The Snug! Our goal is to provide every guest with the best possible experience from the moment they walk through the door. To do this, we need to create stable jobs with stable earnings for our wonderful staff, including healthcare, paid time off and 401(k) benefits.

We understand that service fees can be divisive, but we believe it is the best possible way to provide great jobs for our staff and great experiences for our guests. That being said, our team does not take anything for granted. If you feel that your dining experience is not meeting your expectations, please let us know as soon as possible so we have an opportunity to make it right.